They are red and inflamed. A further list and descriptions of these risks, uncertainties and other factors can be found in Johnson & Johnson's Annual Report on Form 10-K for the fiscal year ended January 3, 2021, including in the sections captioned Cautionary Note Regarding Forward-Looking Statements and Item 1A. wow!!! Add me! I have always loved these wipes and have been using them for several years. All rights reserved. Add me to the list. please add me. I used the wipes, I had itching and blistering welps. It is awful!! Notwithstanding the knowledge it possesses that its makeup removers can harm a users skin, neither Neutrogenas product labels nor its website have been modified to include warnings of potentially adverse consequences. Add me to the list pls. It hurts and is awful! A Neutrogena representative issued the following statement to Revelist via email: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if Consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. Figured out the cause after 2 days. Please add me. Please add me. IT was so painful, possible even worse because I have eczema. I threw money away because of the burning. Anyone can develop an allergy or sensitivity to any of these substances or products at any time that's called allergic contact dermatitis even if it has been used multiple times in the past without an issue," explains New York City dermatologist Shari Marchbein. Include me also.. Mayo Clinic. Burning started immediately after use and has left severe burns under my eyes and eyelids. On 2 May 2018, a Facebook user shared a warning about Neutrogena Makeup Remover Cleansing Towelettes, claiming that the product caused a violent allergic reaction: Within a few days, the post was shared tens of thousands of times. I was a fool to trust their advertising claims. It made my eyes all puffy which the puffiness would not go down to normal for weeks. I used these the other night and woke up the next morning with extremely swollen eye lids, burning sensation all around my eyes and upper cheeks, where I used the wipes. Please add me. I never felt like it burned my skin, but around the time I had bought a double pack o developed a rash all over my neck & chest. I always wondered why it burned so much..please add me, Always have a burning sensation on my cheeks and eyes, please add me, please add me had burning sensation each time i used. And diary everything I ate and wore. I used this product and it caused me to have red, flaky skin. I have 2 packs of the same product to remove my makeup with. i use this product from walgreens and that Neutrogena burn my skin so back and I had facial disfigurement my face so bad looking, Please add me I bought this for my daughter and more than once it made her skin red n hot. PepsiCo Voluntarily Recalls Starbucks Frappuccino Vanilla Bottles 13.7 oz (foreign matter - glass) Sold at: Select Walmart Stores and Sam's Clubs. Symptoms only active at night and in the morning. I had to switch to Simple skincare wipes. Ive tried all their products and gotten burned ! Used it a couple more times and it was still like that. Are we still able to file a claim? I searched Neutrogena cleansing and pain and found this article. My eyes have massive burns all around both of my eyes and they stay swollen. I have what feels like burns all around my eyes. Johnson & Johnson Consumer Inc. (JJCI) is voluntarily recalling all lots of five NEUTROGENA and AVEENO aerosol sunscreen product lines to the consumer level. Yes. Beyond the statements made directly on the products label and advertisements, consumers rely on the the reputation of Neutrogena to understand the products as safe. And at times I feel a tingling sensation. A product safety recall happens when a consumer watch group or a manufacturer finds problems with a product. I did not believe the wipes caused it until I read all these comments. Los Angeles resident Jaimie Potts was attracted to Neutrogena products for their reputation as being safe and healthy for skin while being effective. I noticed I have broken out pretty badly after using them. She also notes that the company went so far as to deny assertions that the product can cause skin problems. It hurt for days. Felt very irritated for at least minimum 2 hours maximum lasted about 6 hours. Ad me. I have received skin irritation in using these Neutrogena products. I buy Neutrogena. February 06, 2023. Add me please. I have used these wipes for years and the last 7 months is when this started happening to me. I have used Neutragena wipes for a while now. What a joke. I stopped using this product after it started to burn around my eyes and causing redness. Thank you. i also suffered burns on my skin from this product but thought it was my sensitive skin. Happened to me anytime I use there wipes. I had no idea it could have been the Neutrogena! Two weeks, no improvement with rash, itching spreading and darkening went to Primary doctor, diagnosed with Contact dermatitis, advised to see Dermatologist, earliest appointment 4 weeks. Recalls, Market Withdrawals, & Safety Alerts, Recalls, Market Withdrawals and Safety Alerts, Recalls, Market Withdrawals, & Safety Alerts, Archive for Recalls, Market Withdrawals & Safety Alerts, Johnson & Johnson Consumer Inc. Issues Voluntary Recall of Specific NEUTROGENA and AVEENO Aerosol Sunscreen Products Due to the Presence of Benzene, Recent Recalled Product Photos on FDA's Flickr Photostream. The company is known for being dermatologist recommended, and their product line includes skin care, cosmetics and sun care. I have purchased these and had the same experience. While Supplies Last; . The hotel where I work sees a lot of doctors come for specialized practice, so there are always doctors in house. I used neutrogena oil free make up remover on my eyes a few days ago and My eye lids and under eyes have been burnt. I suffered corneal abrasions due to these towelettes. I contacted Neutrogena to let them know and they as much as told me I was nuts and there was nothing wrong with their products. It took about a week and a half for me to figure out this is what was causing the blisters I had too go to my doctor for it. The Neutrogena cleansing towelette class action lawsuit then digs into the companys various statements that Potts believes are misleading. She notes that the products are deemed gentle enough to use around sensitive eye area, even for contact lens wearers., Allegedly, the use instructions for the product informs users that there is no need to rinse with water after using the products. I dont know what ingredient they changed in these wipes, but it feels like youre putting astringent on your face now. Please add me to this list. NEUTROGENA Invisible Daily defense aerosol sunscreen, NEUTROGENA Ultra Sheer aerosol sunscreen, and. Before sharing sensitive information, make sure you're on a federal government site. Shame on Neutrogena and their lies!! I thought it was just me and my skin. I was not a regular user if this product and my skin was fine before I used them. Based on exposure modeling and the Environmental Protection Agencys (EPA) framework, daily exposure to benzene in these aerosol sunscreen products at the levels detected in our testing would not be expected to cause adverse health consequences. I bought the blue package and tossed them after the burning around my eyes. Potts said in the public post. Wow!! I tried it to because he does have sensitive skin and I had the same reaction. I used them for 4months, thinking it was just my skin! I agree I have obtained burns on my eyelids and rashes under my eyes and in places on my face after using this product. Pattern continued down my neck, chest. Then I used it the next night and the burn worse. I took many pictures that I wish I could show others so they can beware!! Please add me. Ive had similar problems with this product burning near eye area, yet they claim its gentle enough for the area away from eye lids. Threw them away. I quit using them and after I returned home where ragweed was also high, I had no reaction at all. The recalled sunscreen products are packaged in aerosol cans. Please add me I purchased several of this and had the same reaction. The Company expressly disclaims all liability in respect to actions taken or not taken based on any or all the contents of this press release. Its been over 2.5 years still healing cuz of how bad it was I was using their wipes and products for my acne and ended up burning the right side of my face. I have purchased these for my tween and she did complain about having a reaction to them. It used to feel like just water with a light soft moisturizing residue left behind. Well it did irritate me and my neice faces. I had been using the towelettes for makeup removal. Neutrogena - Norwegian Formula Foot Cream 2.00 oz. My daughter used these 2 days ago and her face is burning her eyelids just hurt so bad. I was not a regular user if this product and my skin was fine before I used them. It is 6 AM here in Chicago and I just woke up because my eye was BURNING! Ridiculous burning! The .gov means its official.Federal government websites often end in .gov or .mil. According to Neutrogena.com, ingredients for Neutrogena Makeup Remover Cleansing Towelettes are as follows: Water, Cetyl Ethylhexanoate, Isostearyl Palmitate, Pentaerythrityl Tetraethylhexanoate, Isononyl Isononanoate, Cyclopentasiloxane, Hexylene Glycol, PEG-4 Laurate, PEG-6 Caprylic/Capric Glycerides, Sucrose Cocoate, Carbomer, Sodium Hydroxide, Benzoic Acid, Dehydroacetic Acid, Phenoxyethanol, Iodopropynyl Butylcarbamate, Fragrance (EU 1279). Add me, please. It was excruciating PAIN and lost days from work being bandaged up. Please add me. It was just terrible. My under eyelids were red after use, very sensitive to touch and began swelling after use. 070501152256. Yes I have experienced burning while using this product. September 6, 2012 at 1:21 pm 9/6/12. I used their wipes for years with no issue so when my eyes burned this last month I thought it was the the makeup. Please add me. Initially filed on April 22 in Los Angeles County Superior Court, the amended suit found below was filed June 19 before being removed to federal court on July 16. Its really sad that lawsuits are the only way to keep a corporation honest. I used the face cleaning towelettes. I thought it was due to an astringent, much like some facial soaps. Please add me to this one as well, this product is no good either. Yes please add me to this also. Also, my skins breaks out the very next day. These statements are based on current expectations of future events. My face felt like it was on fire! I use this brand and Ive had experience burning and tingling on my skin. Neutrogena customers have filed a class action lawsuit against the beauty company, saying that a range of Neutrogena cleansing towelette products can cause burns. Who havent used Neutrogena Cleansing Towelettes. . Internal testing identified low levels of benzene in some samples of the products. My face is dry and very rough to the touch. I have also experienced burning and irritation from the facial wipes. Please this has really messed up my life , social life and self esteem . omits essential facts about its makeup removers from product packaging, the suit says. One use two days ago and my face is a mess just like on my trip. Top Class Actionss website and social media posts use affiliate links. I experienced skin irritation, I had burns, irritation, and swelling on my eyes. https://topclassactions.com/wp-admin/admin-ajax.php, Neutrogena Class Action Lawsuit Says Cleansing Towelettes Cause Burns, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review. Using this on my face just burned so I stopped using this product. Add Me please I know 1st hand this is TRUE it burned my skin and I NEVER used their products again. Had to go the doctor and was prescribed Silvadene for the burns above my brow and and under my eye. Add me please. I Have Purchased many of their products and had a reaction to the eyeliner to were both of my eye swelled. Please add me. Have used these w my girls many years pls ad me. Yes please add me.Ive had stinging and burning irritation after using these. An amended class action complaint alleges the label claims put forth by Neutrogena that certain makeup removers are rigorously tested and ideal for use on even the most sensitive skin are misleading. I bought the Neutrogena makeup remover wipes a few times and it does cause a lot of burning sensation on your face and especially around your eyes I quit using the product and went to a different brand. I actually had to miss some work because it was so burnt. The recalled products include five Neutrogena and Aveeno aerosol sunscreens, according to a statement released Wednesday by the company . My daughter experienced the same with this product. settlement administrator or your attorney for any updates regarding For now, its best to sit tight and check back with ClassAction.org for updates. such links, we may receive a commission, but it will not result in any additional charges to you. This content can also be viewed on the site it originates from. After using it my skin immediately broke out in bumps and itchy hives, There is not Lot number or Expiration Date on the product either. Add me also I have 4 containers unopened afraid to use them. I am very careful with what I buy and I thought I was buying something that would be safe. Snopes and the Snopes.com logo are registered service marks of Snopes.com. Add me to your list. Have pictures of progress, taken to show dermatologist stages. The Neutrogena facial cleansing wipes class action lawsuit states Potts was financially injured by Neutrogena. I suffered from this also using this brand. I always try things, whether it be food or products, at least twice, just to be sure. Read more here: Camp Lejeune Lawsuit Claims. Miserable experience! Please add me. This has never happened to me. I stopped buying their products. Benzene is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. I looked like I had a really bad sunburn. Please add me to the list. At first I thought it was other products I was using so I stopped using everything all together. Please add me, I actually missed a day of work because my face was so red and burned. I used both and suffered for days from burns with severe itching around my eyes. Cottonelle Flushable Wipes 10 PK #1205611. Something needs to be done as this is not ok. Add me. Additionally, the company advertises that the products are opthamologist tested, dermatologist tested and allergy tested, which, according to Potts, gives users the impression the products are approved by these professionals and discovered to be hypoallergenic. Not long after using them, I noticed my lips started to burn. I just came from my eye doctor. I also had problems with it burning my eyes when I used them. I have pictures. We are investigating the cause of this issue, which is limited to certain aerosol sunscreen products. Recalls 2,581,816 lbs of Canned Meat and Poultry Vienna Sausages (packaging defect - damaged, leaking, spoilage) Please add me i used several of theses products and it caused similar skin reactions. 23 August 2017. As I also have acne it wouldnt help much, it would also barely remove mascara. I have used these before and never had a reaction but I purchased some a few weeks ago (they are individual ones) and I woke the next day with swollen eyelids and later developed blisters. Nature's Truth LLC voluntarily recalls Nature's Truth brand Lavender Body Cream, Net Wt. My face has broken out in a rash so bad I needed some sample medication from my dr. My face was on fire after usei g these please add me. Add me,thanks!!! My daughter has seen her doctor on several occasions with rash, burn, swelling and itching. Thanks. Purchased product, skin reaction, please add me. This browser does not support PDFs. Please add me. 4 oz (113g) because the product may contain high levels of yeast. I just switched to a different brand of wipes now to remove my makeup. The Best K-Beauty Skin-Care Products of 2018, 15 Face Washes That Work Wonders on Oily Skin. Please add me. Please add me. User Agreement and Privacy Policy and Cookie Statement and I gave these wipes three separate tries. I went to generic brand of wipes and no problem. Almost lost my vision. Neutrogena is sure making a lot of products that burn us. How do I start a Class Action Suite regarding this? Please include me. Potts explains that consumers complaints about these products date back at least three years, and recount instances of chemical burns, rashes, skin irritation, skin peeling, facial disfigurement and other issues. Burning sensation, irritation I bought there for my husband, hes a mechanic and gets grease on his face. Please add me we used the towelettes thats caused the burning sensation and the irritation. I just returned from a cruise and the same thing happened. RC 23-013 - Nationwide - Ferrous Sulfate - NYC - Consumer. I also used Neutrogena fragrance free facial cleanser which made it even worse. All Rights Reserved. Some products that are commonly recalled include: Food . administrator or law firm. I have used several different Neutrogena products, including makeup remover wipes that are not as described or advertised. I also have used the towelettes multiple times before. I thought this brand was supposed to be one of the better ones. Please add me to the list. Purchased specifically Neutrogena face towelettes because of the fact my daughter and I have sensitive skin. But I just re-purchased them and now I have a chemical burn on my skin either theyve changed an ingredient, or my skin has changed. jollie So I was using a prescription strength cream and taking Allegra and Nasocort to combat the symptoms. I try using them and burned my skin but I thought since my skin is sensitive that it was just me. I could not understand what it was I was reacting to! Had a eye reaction burning n flaky skin. Im so glad I put two and two together and figured out it was these wipes! "Makeup Remover Cleansing Towelettes." Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail or by fax. I was beside myself because I had no idea what was happening to me. I have purchased numerous creams to stop the peeling, redness and burning! The Best Undereye Concealers to Minimize & Brighten Dark Circles. Please add me to the list. When purchased online. Please add me to this case. Someone just told me last night about what these wipes are doing and I looked it up and holy cow I believe this is happening to me. Feels like my face is on fire!!!!! When I use that to take off eye makeup, my lids burn and I have to rinse with water. Please add me. I just used these wipes to remove my makeup one time on 1/13/21. I have used the Neutrogena wipes many times. It is important that people everywhere continue to take appropriate sun protection measures, including the continued use of alternative sunscreen. Please add me. Please add me. Im so happy to see this. Add me plz, mom and I do theater use thes often, add me please used often acting makeup thanks, add me, thought it was just me, then the wife daughter and grandchild used did the same still thought allergy. Have you purchased a skincare product that caused you to have an adverse reaction? Please add me. Used wipes tonight and fast was burning, daughters also burning! I used theses as well and, I had no idea this was even happening! We searched for corroborating information indicating that Neutrogena Makeup Remover Cleansing Towelettes are causing a high number of allergic reactions, but were unable to turn up anything relating to that particular product. If you still feel that you have received the wrong product, please contact Neutrogena Customer Service at 1-888-984-2464, or through our Contact Us section. I had a reaction as well to these. Add me to the list or tell me what I have to do. Please add me. I have had all these symptons from Neutrogena and the WalMart brand both. Chemical sensitivity at its finest. This material may not be reproduced without permission. I change to the equate brand at Walmart, Add me I have been using for over 10 years daily, I have used these for at over 2 years daily. Add me. She seeks damages on behalf of herself and a Class of similarly affected consumers. Chemical burns on my eyelids! Swollen to where it affects my eye site. I could not wear makeup for days. Please add me. About a week and a half later, I went out with my husband so I wore makeup and when I got home I used this make up remover to remove the make up and within seconds, my face/eyes blew up swelling and the burning was almost unbearable!! It literally looks like Ive been beat up. Additionally, my optometrist prescribed me a steroid because I had gotten a case of CPC, which was odd as I dont wear contact lenses anymore. I am waiting for a return label for a Neutrogena Body Wash that I purchased a week ago. Please add me. Use of this site constitutes acceptance of our This was excruciatingly painful and Ive had to go on steroid drops, only to have the condition continue to return. Sign me up . I was wondering why they irritated my skin. Its definitely a chemical burn. I feel bad. stay away from ALL there products. If underlying assumptions prove inaccurate or known or unknown risks or uncertainties materialize, actual results could vary materially from the expectations and projections of Johnson & Johnson Consumer Inc. and/or Johnson & Johnson. I have experienced burns on my eyelids from these wipes. Consumers should contact their physician or . I would attach a picture if it was possible. Yes I had a experience with Neutrogena face wipes redness and itching. I used the Night Calming wipes on a trip last month and my face swelled up, burned and started peeling! "DO NOT . Potts notes that Neutrogena is known as the #1 Dermatologist recommended skincare brand., The Neutrogena towelette class action lawsuit states that the company not only implies the products are safe, but states this explicitly, saying the products wont irritate skin.. I got burnt skin from their wipes now, Yes add me put rose water on my face helped ease the burning after rinsing didnt do but half. Johnson & Johnson has issued a voluntary recall of several sunscreen products after finding they contain trace amounts of a cancer-causing chemical. Burned my Skin. I hope theres some sort of relief! I have red bumps all around my eyes, my skin is so itchy / sore and my face is starting to peel. I bought the towelettes and rapid wrinkle repair cream. Please send me info. Oh and mad cause I trusted this company. I have bumpy itchy/burning skin, my lips are itchy and inflamed, and my earlobes are even swollen/covered in a rash. Try our line of sunscreen sticks and sunscreen sprays for easy application. Karmas a bitch, Neutrogena! By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. I also purchased thinking it was a safe brand but developed painful burned areas on my face. The only sunscreen products impacted are aerosol products, specifically: Product images and lot information is available on www.Neutrogena.com and www.Aveeno.com. Privacy Policy | I tried for about three days and threw the product away. Please download the PDF to view it: Download PDF. Customizable exfoliation right at your hands. Thats absolutely right.my eyes are burning after removing the makeup! Woke up the next day with swelling of the face, burning, and itching. Safety Alerts, An official website of the United States government, : Thats when I realized the culprit was that Nuetrogena oil free make up remover. Never using these again!!!!!! I have been using these for years, but over the past year I have noticed that my eyes were increasingly more irritated. Specific lots of all recalled Neutrogena and Aveeno sunscreens can be found here, and customers can call with questions and request a refund by completing this form, or calling 1-800-458-1673. I have small bumps all over my eyelids and just saw the dermatologist last week who said it may be an allergy, so now I have an appointment with an allergist to find out what cosmetic product could be causing this. If you need help purchasing a product directly from Allure, go to our FAQ. Bell, Natalie. 070501152959. She complained about a burning sensation to her face and neck area. Even worse, when a long-trusted product uncharacteristically leads to an adverse reaction, it can hurt both emotionally and physically. I used these and had burning and red marks on my face. Need sunscreen that's better suited for on-the-go? Please follow your local disposal procedure for aerosol products. I used these religiously because they seem to be the wipes with the most moisture which I prefer before I cleanse. Well I made that mistake, my cheeks, chin, neck and part of my forehead were burning like I had a chemical peel, essentially thats exactly what it was. "Five Natural Ingredients That Can Irritate Your Skin." It is worth noting that the Makeup Remover Cleansing Towelettes an Allure Readers' Choice winner and Best of Beauty Award winner have received largely positive reviews on the Neutrogena website, despite the post's claim that there were "tons of reviews of the same reaction." Melanoma incidences continue to increase worldwide, and the majority of cases are caused by excessive sun exposure. Never thinking it was the wipes until now as I have been using those wipes for years. Please contact me. My daughter also had irritation on her cheeks that were red and inflamed for several hours. Feels like they are burning and after i rinsed them out it felt like i had something in my eye. Had experienced burning sensation on my eyelids, Please add me, Yes their neutrogena soap made my face it and dry out really bad. Its crazy this is from so long ago and they are still on the market. After months of not using them, my dear husband put a travel pack in my stocking not knowing what I had experienced years prior. Neutrogena products have given me rashes too. I have used the hyaluronic acid face wipes only once and Woke up to red hot blotches on my face. Please add me. Neutrogena Makeup Remover Cleansing Towelettes & Face Wipes - 25ct. Sign up for our daily send to get the latest beauty news and product launches. It felt like bad sunburn and was red. I thought it was only happening to me. Im so mad that it has taken so long to figure this out! document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I have used these twice- the first time I had burning around my eyes so I thought I had wiped too hard the second time I was very gentle and they still burned and caused my skin to be red and puffy. However the last year every time i have taken off my mascara and eye shadow.. My eyes have turned red in the corners..