USCIS adjudica solicitudes y peticiones caso por caso. Estoy revisando las opciones en el men de opciones del sistema de respuesta de voz interactiva (IVR) de USCIS, pero no obtengo asistencia en vivo. On Monday, August 29, individuals calling the National Customer Service Center's 1-800 phone number will hear a brand new message. A .gov website belongs to an official government organization in the United States. Review our. Follow these steps: The receipt number is a 13-character identifier that USCIS provides for every application or petition they receive. Share sensitive information only on official, secure websites. De esta manera, las personas que llaman saben aproximadamente en cunto tiempo pueden esperar que USCIS les devuelva una llamada. Secure .gov websites use HTTPS On the weekends, this service is not available. On Jan. 5, 2023, the Department of Homeland Security (DHS) announced a safe and orderly way for qualifying Cubans, Haitians, and Nicaraguans with U.S.-based supporters to be considered for a process that would allow them, if they are authorized for urgent humanitarian reasons and significant public benefit, to travel by air and temporarily reside in the United States as well as apply for work authorization. Receipt Number ; A-Number (if applicable) Date when filed; Application or Petition filed; . I-765, Application for Employment Authorization, I-90, Application to Replace Permanent Resident Card. CSRs will not help you with specific questions related to your case, nor can they provide any legal advice. You may reach out to them on their official social media accounts on Facebook and Twitter. Looking for U.S. government information and services? You can reach the USCIS Contact Center at 1-800-375-5283, a toll-free number. A .gov website belongs to an official government organization in the United States. Share sensitive information only on official, secure websites. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. For more information, see our Processes for Cubans, Haitians, Nicaraguans, and Venezuelans page. Email myE-Verify: myEVerify@uscis.dhs.gov. What you should emphasize is the key option. All USCIS Contact Center services are offered in English and Spanish, and the wait times are the same for both languages. Our toll free number is 800-375-5283(TTY 800-767-1833) and our hours of operationare Monday to Friday, 8am to 8pm Eastern. The most recent USCIS contact number is 1-800-375-5283. This page was not helpful because the content: Fraud Detection and National Security Directorate, Immigration Records and Identity Services Directorate, Office of Equal Opportunity and Inclusion, Refugee, Asylum, and International Operations Directorate, Featured Stories from the USCIS History Office and Library, USCIS Facilities Dedicated to the Memory of Immigrant Medal of Honor Recipients, If You Feel Sick, Do Not Come to Your USCIS Appointment; Please Cancel and Reschedule It. Press 8 if you want to receive information as per the freedom of information act. A .gov website belongs to an official government organization in the United States. ) or https:// means youve safely connected to Natural catastrophes and other extreme situations can sometimes affect the processing of your USCIS application, petition, or immigration request. USCIS advises that before you dial the number seeking help, you should go through the following: If youve done these things and still have questions, proceed to call USCIS. Press 2 if you do not know your receipt number. Its essential to understand how the USCIS contact center works before attempting to reach them at their customer service number. The best time to call is early in the week and early in the day. DHS has implemented processes through which nationals of Cuba, Haiti, Nicaragua, and Venezuela, and their qualifying immediate family members, may request to come to the United States in a safe and orderly way. We use cookies to ensure that we give you the best experience on our website. Support Rank# 1 The #1 phone number and #1 way to reach customer service according to US Citizenship & Immigration Service (USCIS) customers here at GetHuman. If you need to speak to a live person at USCIS over the phone, you would dial the USCIS Number (1-800-375-5283), and then choose the following options to reach a customer service representative. If we need more time to respond to your inquiry, well contact you within two federal government workdays to explain why we need additional time and provide you with an estimated response time. Cmo puedo asegurarme de no perder una llamada devuelta? Secure .gov websites use HTTPS Official websites use .gov Please note that the USCIS Contact Center cannot schedule a biometrics appointment, only reschedule an appointment that an applicant cannot attend. This is the simplest and most complete method of communicating with USCIS on individual cases. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Our mission is to make a difference in the lives of our Desi immigrants. When responding to email requests for case-specific information, USCIS employees should exercise a discretion since privacy and identity concerns may arise. Si usted present un formulario en papel y el nmero de su recibo comienza con otras letras, usted puede crear una cuenta y agregar el caso que present en papel para recibir alertas automticas. Severe hazardous weather can cause our offices to close. Call free via webDon't waste minutes. In that situation, youll have to check your visa status with the NVC. Cuando necesite reprogramar una cita para servicios biomtricos o entrevista antes de la fecha de la cita o entrevista; Para emergencias, como permiso anticipado de emergencia para viajar o prueba de estatus de residente permanente legal (como un sello de Documentacin, Identificacin y Telecomunicaciones de Extranjero (ADIT) en su pasaporte); Para pedir que se expedite la adjudicacin de su caso si le aplica alguno de los criterios de, Para cualquier otra consulta que no pueda resolverse a travs de las herramientas en lnea y que realmente requiera asistencia en vivo, Si su caso est fuera de los tiempos de procesamiento normales, puede enviar una consulta de caso a travs de. A lock ( In those instances where self-service is available, the IVR will not present an option for a caller to reach live service. USCIS is limiting live assistance through the USCIS Contact Center to better assist those who require live assistance. You can get in touch on their social media handles. Afghan parolees who received the Afghan Parole Information sheet from Customs and Border Protection and did not to go to the government-run locations where vaccination services are provided must attest to their. Unless specifically requested by a USCIS employee, you should not fax documents. Write down the name of the USCIS representative who answers your call. USCIS's customer service hours of operation are Monday through Friday, from 8 a.m. to 8 p.m. This page was not helpful because the content. Immigration to the United States is a hectic ordeal. U.S. Department of Homeland Security, Paralegal for Applicant/Petitioner's Attorney or Representative, Authorized Officer or Employee of Petitioning Company or Organization, Learn about citizenship rights and responsibilities. Individuals will need to answer some verification questions before USCIS can share information about a case. Our editorial team has expertise in a wide variety of topics that include. Check the status of multiple cases and inquiries that you may have submitted to USCIS Visit the Avoid Scams page for information and resources. If USCIS is unable to reach the individual after the second attempt, the USCIS Contact Center will send an email stating that the agency tried to reach them and instructs them to call back or use other tools. Press 4 to locate the nearest USCIS local office or application center. El volumen de llamadas es mayor los lunes y tiende a disminuir durante la semana. USCIS Customer Service menu. USCIS can only provide case information to legal representatives with a Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative, on file in the case. For technical support with the USCIS online account, use this. The USCIS Contact Center wait times have increased due to a number of reasons, including decreased staffing levels, something USCIS is actively working to address. USCIS Contact Service Center Saturday Hours. An official website of the United States government. In that case, USCIS will not be able to provide you with an update by email. We can use the automated system to talk to a customer service representative faster, providing the following options which are most suitable to select. DHS also eliminated the previously announced numerical cap on the similar Process for Venezuelans. Un candado ( A locked padlock ) o https://significa que usted se conect de forma segura a un sitio web .gov. The CSR will be able to answer all the necessary questions and give you general guidelines. Also, please keep in mind that the phone menu is updated frequently. Official websites use .gov The USCIS Contact Center has a toll-free phone number open 24 hours a day, seven days a week. Because of pandemic-related protocols, USCIS has continued to experience delays in scheduling and rescheduling these appointments. It is closed on weekends. Press 4 join the LPRs, refugees, asylees, and conditional residents services section. DISCLOSURE: Furnishing this information is voluntary. Accessibility issue? Mailing addresses are available at theFind a USCIS Officepage on the USCIS website. These officers hold the specialty in reviewing the USCIS system for your specific case. Share sensitive information only on official, secure websites. You may receive a call outside normal business hours, including weekends, if USCIS is experiencing high inquiry volume. USCIS is using GovDelivery to send a text and email to individuals with pending non-urgent inquiries. Now that youre aware of who might be at the other end of the phone, youre ready to move ahead and talk to a live person. Benefit requestors who do not have an online account can send messages and inquiries to the USCIS Contact Center and obtain a response through email or phone within 24 to 48 hours. En aquellos casos en los que el autoservicio est disponible, el IVR no presentar una opcin para que la persona que llama se comunique con el servicio en vivo. Looking for U.S. government information and services? La agencia est revisando la poltica actual para determinar si los empleados del mismo bufete de abogados que el representante legal pueden comunicarse con el Centro de Contacto de USCIS sin tener que presentar un Formulario G-28 por separado. Operation are Monday through Friday, from 8 a.m. to 8 p.m weather can cause our offices close. May reach out to them on their social media accounts on Facebook and Twitter secure.gov use... A discretion since privacy and identity concerns may arise provides for every or. Status with the USCIS Contact Center services are offered in English and Spanish, and page. Tiempo pueden esperar que USCIS les devuelva una llamada for every Application or petition filed ; Application or they. 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